KS WhatsApp Chat

Although many Shopify businesses prefer to incorporate a fully integrated chat service into their stores, many others choose to provide customer support via WhatsApp. This is mainly because WhatsApp has become the de facto chat service for billions of people worldwide, and its business service offers numerous benefits for managing customer interactions.

With our Shopify snippet, you can quickly offer your customers a way to reach you via WhatsApp. A chat-like button will appear at the bottom of the screen, allowing them to initiate a conversation at any point during their shopping journey.

As with all our other Shopify snippets, installation is simple and straightforward. You’ll also find all the necessary settings to customize this snippet to suit your needs. For example, you can choose to completely disable the dialog interface and display only the chat button. When clicked, your customers will be redirected directly to the WhatsApp app.

Take a moment to explore the demo and see this snippet in action.

Last updated: February 28th, 2025 

Falcon Pro is continuously improved to stay ahead of Shopify’s latest features and best practices.

Updates are provided regularly, ensuring your store always benefits from the latest performance optimizations, bug fixes, and new capabilities.

All updates are included with your purchase.

Please check our Updates section to see full details for each release.

We’re committed to helping you get the most out of Falcon Pro.

The best way to receive assistance is through our Support Forum, where you can post questions, report issues, and request guidance. This approach benefits both you and other customers—everyone can see solutions, share insights, and track progress.

It’s also ideal for code-related changes, ensuring that technical issues are addressed efficiently and transparently.

We’re committed to building a happy and satisfied community of Shopify merchants.

If you're experiencing a critical issue with your purchased theme that prevents you from using it as expected—and we’re unable to resolve it through support—you may be eligible for a refund within 14 days of your original purchase.

For more information please read our Refund policy page.